You can address a problem together with the person best equipped to help you at that particular moment, or you can sign up for one of the training courses designed to enhance your study experience.
What kind of support is available? Here’s a list:
- Study coach
Your first point of contact is your study coach or study supervisor. They will guide you in your personal development and will also teach you classes for several hours a week. This ensures that you will be in regular contact with each other. You can contact your coach with questions, for instance about your study planning, your results, but of course also if there are any circumstances that affect your studies. Your study coach can also refer you to a student psychologist.
- Student counsellor
If you need support during your studies, you can contact one of the student counsellors. The student counsellor of your academy can help you with more complex personal or study-related problems requiring specific expertise, or refer you to specialists. You can approach the student counsellor with questions about study problems, personal problems, learning difficulties and facilities, special circumstances, and regulations such as the binding study recommendation.
- Student psychologist
The student psychologist helps you with psychological problems that negatively affect your academic progress. These are short courses of treatment. If the student psychologist is unable to offer you the help you need, they can help you find the right support and treatment. The psychologist can help with issues such as coping with stress, fear of failure, concentration problems, or any kind of functional impairment. You can schedule an appointment with one of our psychologists yourself via the portal.
- Confidential counsellor
If you encounter any form of undesirable behaviour at school, such as bullying, sexual harassment, discrimination, or aggression, you can contact the confidential counsellor of your study programme. Confidential counsellors are committed to treating concerns seriously, confidentially and professionally.
We have combined the following information for you in this infographic.
Contact
If you were unable to find what you are looking for on our website, please send an e-mail with your question to [email protected].